Frequently Asked Questions
Are you a trading company or manufacturer?
We are a factory. Customers can customize products directly from our company. In our factory, you can check every production stage and be assured of the product quality. We sincerely hope to cooperate with you.
How long is your delivery time?
Generally, it is 7-15 days if the goods are in stock. If the goods are not in stock, it typically takes 10-20 days, depending on the order quantity.
Do you provide samples? Is it free or extra?
Our company decides whether to provide samples based on the customization quantity. For large customized orders, we provide samples for free.
Can you customize stainless steel profile wires to specific requirements?
Yes, we provide full customization services. We can design and manufacture stainless steel profile wires to meet specific application requirements, including different wire diameters, opening sizes, and overall dimensions.
Which countries do you mainly export to?
Our products are mainly exported to Australia, Canada, the UK, USA, Germany, Thailand, South Korea, and many other international markets.
What is your minimum order quantity (MOQ)?
Actually, there is no strict MOQ for our products. However, we usually recommend a quantity based on the price point to ensure it is cost-effective for the customer.