1 How do I place an order?
Inquiry → Customized solutions → Receive product recommendations → Negotiation details → Confirm sample → Sign contract → Mass production → Pay balance → Delivery.
2 Are samples available for testing?
Yes, samples are available. Please contact us for details. The sample fee can be refunded once you place an official mass production order.
3 Do you accept OEM or customization?
Sure, we provide both OEM and ODM services. You can send us your design or logo requirements, and we will customize the products accordingly.
4 What if there is a shortage in the package?
Please contact our support team immediately. We will verify the situation and compensate the shipment based on the actual status.
5 What are the accepted payment methods?
We generally accept T/T. Other payment methods are also negotiable. Usually, a 30-40% deposit is required, with the balance paid before shipment.
6 What is the typical delivery time?
Depending on the order volume, the typical delivery time ranges from 7 to 15 days after deposit confirmation.